I-VII 08:00 – 20:00
Surprice is an international brand at Lisbon Airport rated about 7/10 on DiscoverCars, but its large Trustpilot sample skews negative, with frequent reports of very long pickup waits (sometimes two hours), variable car condition and pressure to add insurance. Prices can be competitive, but go in prepared: book the first slot of the day, photograph everything and pre-arrange your cover.
International brand with a shuttle from LIS. Reviewers report long waits and inconsistent cars; some get a smooth experience. Read the drop-off address carefully and decline counter upsells.
Surprice Lisbon – how it scores
Verified ratings
Rates include basic CDW with a large excess blocked on your card. Pre-book stand-alone excess insurance before travelling – it is cheaper than the counter waiver and refunds your excess directly. Bring the policy and a credit card in the main driver name, photograph the car at pickup and return, and decline the upsell.
Lisbon's tolls are modest: the Ponte 25 de Abril costs about €2.25 northbound only, and the A5 to Estoril and Cascais is lightly tolled (around €1.50). Some motorways use electronic-only tolls that need a Via Verde transponder, which rentals provide for a daily fee – confirm how unpaid tolls are billed. Lisbon also has a small low-emission zone (ZER) in the Baixa/Avenida core; the toll-free coastal EN6 (Marginal) is the scenic route to Cascais.
Real 7-day cost guide (economy, peak)
| Item | Typical |
|---|---|
| Economy car, 7 days | from ~€140–260 ($155–285) |
| Pickup wait (reported) | can exceed 1–2 hours at peak |
| Excess (pre-booked cover) | ~€4–7/day |
It scores about 7/10 on DiscoverCars, but its large Trustpilot sample skews negative – long pickup waits, variable cars and insurance pressure are common themes. Some customers still report smooth rentals.
Reviewers report waits that can exceed one to two hours at peak times. Booking the first slot of the day and travelling light helps.
Off-airport, reached by shuttle from Lisbon Airport (LIS). Check the exact drop-off address on your contract.
Photograph the car inside and out, refuel as required, pre-book excess insurance and decline the counter upsell.
Economy cars often start around €140–260 ($155–285) for a peak week. Compare live prices.
The Ponte 25 de Abril and A5 are tolled and some roads use electronic tolls needing a transponder; confirm the daily fee and billing.
Disclosure: Auto Jardim participates in the DiscoverCars affiliate program. Reviews are based on Trustpilot, Google Maps, traveller forums and direct experience. We only recommend companies we would use ourselves.
Last updated: May 2026. Prices and policies change – always verify directly with the rental company.
