I-VII 07:00 – 23:00
Key takeaway: CRC Car Rental (Av. Severiano Falcão 10, Prior Velho) is an off-airport Lisbon supplier with a free shuttle from Terminal 1 Exit 4. Trustpilot sits at 3.7/5 from about 251 reviews, DiscoverCars rates it 8.0/10, and 2026 economy rates run roughly €25–€28 per day. The brand won DiscoverCars' Excellent Service Award in both 2023 and 2024 — solid mid-tier choice, but the same caveats apply: confirm fuel-level, deposit hold and damage photos at pickup, and pay for full coverage on DiscoverCars rather than the desk if you want the best price-to-protection ratio.
CRC is positioned in the mid-tier: cheaper than on-airport Avis or Hertz, more expensive than Goldcar or SurPrice but with better reviews. Aggregator snapshots for May 2026 land in the following ranges (re-quote before booking, peak July–August adds 50–80%).
| Category | CRC daily (low season) | DiscoverCars low (cheapest supplier) |
|---|---|---|
| Mini / Economy | ~€25 | ~€13–€18 |
| Compact | ~€26 | ~€16–€22 |
| Intermediate SUV | ~€48 | ~€32–€42 |
| 9-seater Van | ~€95 | ~€78–€95 |
Prices in euros and US dollars are aggregator snapshots from May 2026 — about $27 to $30 per day for a CRC economy, versus $14–$20 on the cheapest LIS suppliers. Always re-check on DiscoverCars before booking.
Trustpilot scores on Lisbon airport rentals (2026)
Reading Trustpilot's CRC page (May 2026) the recurring patterns are:
The positives that stand out in 4–5 star reviews: clean cars, well-organised shuttle, and friendly named staff (Lara and Livia get repeated shout-outs). To protect yourself, photograph every panel, the dashboard fuel gauge, and the odometer before leaving the depot — and email the photos to reservas@crcrental.pt the same day so they are timestamped.
Same Prior Velho cluster, free shuttle, broadly the same daily rates as CRC. Real complaint pattern: stacked deposit holds (€100 fuel + €100 toll + up to €1,500 base), insurance up-sell at desk, slow refund process. Has a “no deposit” tariff at recordrentacar.com/en/rent-a-car-without-reliance-lisboa.
On-airport counter at Terminal 1, no shuttle needed, but reviewer satisfaction is the lowest in Lisbon. Documented complaints: Portuguese-language contract signed at desk while English version shown, phantom “fuelling up” charges weeks after return, BMW-to-Volvo swap with €505 surcharge. Skip unless you have a corporate rate.
Free shuttle from T1. Cheaper than CRC, but expect summer queues of 90+ minutes and aggressive damage inspections. The DiscoverCars Full Coverage at €5–€7/day removes most disputes.
Often the cheapest headline rate at LIS, with the worst review pattern: half-tank fuel policy, scratched-bumper charges, long waits. Only viable with a third-party excess insurance from RentalCover or a broker.
Off-airport, free shuttle. Decent fleet, mixed counter experience. Reasonable backup if CRC and Record Go are fully booked.
Not a supplier but the price-comparison engine we recommend. Aggregates 17 Lisbon companies. Full Coverage at €4–€7/day refunds your excess directly if anything goes wrong. Book via auto-jardim.com/car-rental.
| Item | Typical 2026 amount |
|---|---|
| Base economy rate (7 days) | €175 ($192) |
| Counter SCDW (super CDW) | €18–€25/day → +€140 / week |
| Toll transponder | €4/day cap ~€20 |
| Young driver fee (under 25) | €8–€15/day |
| Additional driver | €8/day or €40 flat |
| Out-of-hours pickup/return | €30–€50 |
| Worst-case total | ~€430 ($475) before fuel |
| Same booking via DiscoverCars + €5/day Full Coverage | ~€240 ($265) saving ~€190 ($210) |
CRC's standard contract includes Portuguese CDW with a €900–€1,500 excess for economy cars and €1,500–€2,500 for SUVs. At the desk they push SCDW (Super Collision Damage Waiver) at €18–€25 per day, plus optional tyre/glass/undercarriage at €5–€8 per day. The honest math: a 7-day rental with full counter cover adds €140–€220 to your invoice.
Cheaper, broader, and refundable: take the base CRC rate, add a broker excess insurance from DiscoverCars Full Coverage at €4–€7/day. It refunds your excess directly to your card if you damage the car, plus tyre, glass and undercarriage are normally included — three things the CRC desk insurance routinely excludes.
Lisbon's low-emission zone has existed since 2011, with the current two-zone perimeter active since 2015. Zone 1 (Baixa + Avenida da Liberdade) requires Euro 3 or vehicles first registered after 2000; Zone 2 (broader centre) requires Euro 2 or post-1996 registration. Any modern rental car (Euro 6) clears both zones easily, so this only matters if you are bringing an older private vehicle. In late 2025 EMEL began installing ANPR cameras to actually enforce ZER — official info: informacoeseservicos.lisboa.pt and emel.pt. The domain “zer.lisboa.pt” does not exist.
The 25 de Abril Bridge toll is collected northbound only (Almada → Lisboa). For 2026 the Class 1 rate sits at about €2.20 (up 2.38% from €2.15 in 2025). A Via Verde transponder bills automatically; otherwise pay cash or card at the toll plaza. If your rental does not include a transponder, expect the rental company to bill you a €4/day admin fee plus the toll.
Petrol 95 averages €2.009 per litre and diesel €1.954 per litre nationwide (GlobalPetrolPrices, 18 May 2026). Portugal sits about 10% above the EU petrol average — fill up before returning the car. Returning empty triggers a refuelling fee of €15 plus the missing fuel at desk-price, typically €0.40 above the pump rate.
On-airport desks (Avis, Europcar, Goldcar, Guerin, Hertz, Sixt, Budget) sit in Terminal 1 Arrivals Hall behind the security office; cars are on Floor 2 of the multi-storey garage. Off-airport brands (CRC, Record Go, Centauro and Goldcar's low-cost line) meet you at Exit 4 next to the Vodafone store and the Aerobus stop — the shuttle takes under 10 minutes to Prior Velho.
No — CRC operates off-airport. Free shuttle from Terminal 1 Exit 4 (next to Vodafone and the Aerobus stop) takes under 10 minutes to the Prior Velho depot. The shuttle runs 07:00 to 23:00 daily.
3.7 / 5 (“Average”) across about 251 reviews on trustpilot.com/review/crcrental.pt (May 2026). On DiscoverCars they hold 8.0 / 10 and the Excellent Service Award for both 2023 and 2024.
Aggregator snapshots from May 2026 show about €175 base for a 7-day economy in low season (roughly $192). Add SCDW, toll transponder, optional driver and worst-case you hit €430. The same week via DiscoverCars with Full Coverage costs about €240.
Only northbound (Almada → Lisboa). The 2026 Class 1 rate is approximately €2.20 — about 5 cents up on 2025. Most CRC cars include the Via Verde transponder for an additional €4/day fee, capped at €20 per rental.
No. Every modern CRC rental car meets Euro 6 emissions standards, which clears both ZER zones. ZER only restricts older vehicles (pre-2000 in Zone 1, pre-1996 in Zone 2). Official info at informacoeseservicos.lisboa.pt and emel.pt.
No. CRC direct typically matches or undercuts on-airport brands like Avis or Hertz, but the same CRC car booked through DiscoverCars usually costs the same with the added benefit of broker Full Coverage at €4–€7/day — much cheaper than the €18–€25/day SCDW at the desk.
CRC accepts major credit cards in the main driver name for the security deposit, which is blocked (not charged) at pickup and typically runs €900–€1,500 depending on car group and the insurance you take. Debit cards are usually only accepted with full coverage or refused for the deposit, so confirm your card type with CRC before you fly to avoid being turned away at the desk.
CRC is an off-airport supplier, so after landing you walk to Terminal 1 Exit 4 and take their free shuttle to the Prior Velho depot. Allow 15–30 minutes in total once the contract and car check are done; at peak arrival times the queue at the desk is the main delay, not the shuttle itself.
